Privacy Policy

Lavender Caps is committed to ensuring the privacy of your personal information. This privacy notice outlines the types of personal information we collect, how we use this information and with whom we share it. It also describes our efforts we undertake to protect the security of your personal information. We provide how you can contact us about our privacy practices.
We may decide to change this policy form on occasion to address new issues and changes on our website. We will post these changes here so that the information is always current. We encourage you to review this page from time to time for the latest information on our privacy policy.

PERSONAL INFORMATION WE COLLECT

We attempt to provide our site visitors and customers the best possible experience with Lavender Caps. Following are the times when we collect your data, what we are collecting, why we do so and how we use it: When you register on the site, place an order, subscribe to our emails, enter a contest, respond to an email or participate in another site feature, we collect customer data in order to complete these tasks and fulfill our contract to you When ordering our registering, we may ask you for your name, email address, mailing address, billing address, phone number, credit card information or other information. Like many other websites we use ‘cookies’ to enhance your experience and gather information about visitors and visits to our website. Please see below “We use ‘cookies’” section below for more information about ‘cookies’.

Data Sharing

Lavender Caps is the controller of your Personal Data. We have appointed 3rd parties that will process Personal Data relating to the Site’s Users. For example, we use Square Space to power our online store--you can read more about how Square Space uses your Personal Information here: https://www.squarespace.com/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is essential in order to do that. However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement: warehouses, order packers, and delivery companies. Payment processing companies – PayPal add Stripe.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive. When we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate suspected fraud or other illegal activity.

In the event we sell, merge or transfer all or a portion of our business or assets, we reserve the right to transfer personal information we have about you to the transaction counterparty. We will post a notice of any change in ownership or uses of your personal information on our sit, as well as any choices you may have regarding your personal information.

How Your Information May Be Used

We use your information to better respond to your individual needs and personalize your experience on our website. We continually strive to improve our website offerings based on the information and feedback we receive from you. Your information helps us to more effectively respond to your customer service requests and support needs. It may also be used to administer a contest, promotion, survey, or other site feature. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

SECURITY

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

After a transaction, your private information, such as credit card information will not be stored on our servers.

WE USE 'COOKIES'

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future.

Further information about cookies can be found at www.AboutCookies.org.

CONSENT

By using our site, you consent to our web site privacy policy.

YOUR RIGHTS

You have a lot of rights relating to your personal information:
The right to be informed about how your personal information is being used (like this notice!)
The right to know which personal information we hold about you
The right to request the correction of inaccurate personal information we hold about you
The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
The right to stop direct marketing messages, which you can do by unsubscribing to our email list or contacting our customer service team
If you want to exercise your rights, have a complaint, or just have questions, please contact us.

CONTACT

If there are any questions regarding this privacy policy you may contact us at: Lavendercaps.com